Knowledge Management

Knowledge-hoarding is a no-win proposition

If you try to hide what you know from your colleagues, you're shooting yourself in the foot. Because according to new research, knowledge-hoarding is counter-productive, damaging both trust and creativity.

Turn your subject matter experts into webinar wizards

Many companies today are doing more internal training with in-house Subject Matter Experts. But while webinars are a terrific tool for leveraging the brainpower in an organization, sometimes these sessions don't turn out to be quite as successful as we would like.

Leadership and my Dad. A memorial

I never thought much of my dad as leader. He was just my dad. Only now, after his passing, have I realized that his approach to raising his family is a pretty good metaphor for leadership in the wider world.

Data frustrations and remote teams

'Data' is a word on everyone's lips. All teams, remote or co-located, need information to do their jobs. But how do you pick out the useful signal from all that noise. And what do good teams do that less productive teams don't?

Data science goes online

With the explosion in 'big data' and demand for data scientists rocketing, the University of California at Berkeley has launched a new Master's degree in data science that will be delivered to students entirely on-line – but at a considerable cost.

What's in your knowledge hard drive?

How do you encourage the transfer of knowledge within and across an organisation? Or, to put it another way, what are you learning on a day-to-day basis about how you conduct your business - and how are you passing this experience on to others?

More effective use of information

Do you understand the value of information? Because the difference in how companies are able to deal with complexity is directly related to how well they manage and use information, people knowledge and information systems.

Organisations ignoring the transfer of knowledge

Organisations are not doing enough to ensure Baby Boomers pass on their hard-won knowledge and experience to the next generation before heading off into retirement.

Fear of offshoring worse than the reality

The fear may be all too real, but Western workers who assume their jobs are threatened by impossibly low-wage competition from India and the Far East are often simply wrong.

Knowledge economy managers ruling the world

Britain is becoming a global leader of the 'knowledge economy', a business world created, staffed and led by highly-educated, technologically-savvy managers.

High school leavers can't think, can't communicate

With business increasingly knowledge-based and 24/7, creativity and communication will be the key skills for the future. Shame no one told the U.S. education system.

Brain drain threatens U.S. competitiveness

We all know that employers face a skills shortage as Baby Boomers leave the workforce. So why do so few organizations ensure that they can pass on the vital knowledge these employees possess?

Britain built on brainpower

While Germany may still be known for its cars and Japan its micro-electronics, a new report claims that Britain is building a global reputation on the back of the export of knowledge.

London to become global knowledge hub

Watch out America. Within eight years London will be rivalling New York, Silicon Valley and Hollywood as the world's hub for, respectively, finance, internet-based start-ups and digital special effects.

Information overload suffocating managers

Many managers are unable to get their jobs done properly because they find it easier to get hold of information about their competitors than they do information about their own organisations.

Latest book podcasts

More Podcasts

Vish Alluri: The Enlightened Manager

Vish Alluri, co-author of ‘The Enlightened Manager', discusses a thoughtful approach to management which draws on the teachings of the philosopher, Jiddu Krishnamurti.

Steve Cockram: the Voice-Driven Leader

Steve Cockram, co-founder of Giant Worldwide, talks about his latest book, 'The Voice-Driven Leader' and explains how to create environments in which every voice gets heard.

What is Relationship Currency?

Keynote speaker and transformational coach, Ravi Rajani, talks about his new book, 'Relationship currency: five communication habits for limitless influence and business success'.

Hone - how purposeful leaders defy drift

We dive into the new book from Deloitte's Geoff Tuff and Steven Goldbach, 'Hone - how purposeful leaders defy drift'.

Execs don't trust their own companies with private information

Even as we are all being asked to trust a growing army of companies and official bodies with sensitive personal details, a new survey has found that a third of senior executives wouldn't trust their own companies with sensitive data.

Paying the price for flawed data

The majority of information workers admit to having made bad business decisions because of flawed or incomplete data, leading to lost productivity and increased on-the-job stress.

Call for leadership on intellectual property

Britain needs a government minister for intellectual property if it truly wants to promote, protect and nurture enterprise, captains of industry have said.

Shedding light on the knowledge economy

A three-year, £1.5m research programme into the knowledge economy – believed to be the biggest of its kind in the world – is being launched by a leading UK think-tank.

Knowledge sharing, knowledge hoarding

Most organisations view knowledge acquired 'on the job' as belonging to the them rather than the individual – and certainly something that should be shared. But many employees don't see it that way.

Third of deals scrapped because checks reveal murky backgrounds

A third of corporate deals are either abandoned or have to be re-negotiated because background checks throw up significant problems with one of the parties involved, a study has found.

Don't expect managers to be full of ideas

The notion that organisations are full of shy managers simply bursting with money-spinning ideas if only they were asked is a myth, research has suggested.

Business needs to move beyond information

Most knowledge management systems end up as archives of documents that are more or less ignored in real day-to-day practice. The good stuff is personal, social in nature. What we really need access to is not information – it's experience, expertise and assurance.

Business needs to move beyond information

Most knowledge management systems end up as archives of documents that are more or less ignored in real day-to-day practice. The good stuff is personal, social in nature. What we really need access to is not information – it's experience, expertise and assurance.

The Japanese approach to an ageing workforce

Japanese firms have clearly grasped the key role older workers play in maintaining 'institutional knowledge' - something that a number of recent reports suggest is still evading employers in the US or Europe.

Employee development critical for U.S. employers

American companies risk an exodus of organisational knowledge and experience because they are failing to put in place formal employee development programmes to compensate for the retirement of millions of working Baby Boomers.

U.S. companies failing to transfer critical knowledge

America's ageing workforce is threatening to trigger a damaging exodus of institutional knowledge as employers fail to capture critical knowledge and experience from employees approaching retirement or transfer it to newer staff.

One in three workers never consulted over major changes

As many as one in three UK workers claim they are kept in the dark and never consulted when a major change occurs in their organisation

Leaders often show their promise early

If you want to spot tomorrow’s captains of industry you could do worse than heading down to your local school, a survey has suggested.

Schools failing us, warn businesses

Lack of skills is set to be a continuing headache for employers in 2005, two separate surveys have suggested.

Latest book reviews

MORE BOOK REVIEWS

Hone - How Purposeful Leaders Defy Drift

Hone - How Purposeful Leaders Defy Drift

Geoff Tuff and Steven Goldbach

In a business landscape obsessed with transformation and disruption, Hone offers a refreshingly counterintuitive approach to today's organisational challenges.

The Confidence Myth

The Confidence Myth

Ginka Toegel

How can women leaders break free from gendered perceptions? Professor Ginka Toegel’s new book challenges the narrative that female leaders lack confidence or that women need to "fix" themselves, arguing for a fundamental shift in how organisations recognise and reward competence.

The Voice-Driven Leader

The Voice-Driven Leader

Steve Cockram and Jeremie Kubicek

How can managers and organisations create an environment in which every voice is genuinely heard, valued and deployed to maximum effect? This book offers some practical ways to meet this challenge.