How to have hope amid political chaos
David Livermore | 31 Mar 2025
Amid chaos and dysfunction, it’s worth remembering that most people, most of the time, are inclined toward fairness, cooperation and kindness.
Breaking the silence: supporting men's mental health in the workplace
Nathan Shearman
Managers can play a pivotal role in supporting male employees' mental health by creating safe spaces, recognising masking behaviours and promoting vulnerability.
Long-distance leadership: letting go and leaning in
Wayne Turmel
Leading a remote or hybrid team requires a different mindset than you may have had if everyone was all together in the same physical space.
Has traditional team building had its day?
Zoe Carter-Owen
UK companies spend around £200 million annually on company away days and team-building activities. But does this investment really enhance productivity or collaboration?
CPOs: leadership in a challenging landscape
Emma Burrows
In an era of constant disruption, Chief People Officers must embrace AI, leadership agility and business strategy to drive workforce resilience and success.
Building your leadership pipeline: the crucial role of confidence
Kevin Eikenberry
Healthy confidence is a critical criterion in picking leaders and forecasting future success. Thankfully, it is also a skill that can be developed.
Six female femtech leaders transforming women's health
Alix Hobbs
To mark International Women's Day, here's a look at the innovation, passion and drive of six female Femtech leaders whose work is transforming women’s health.
Why coaching in business can fail to produce results
Clare Norman
Coaching often fails to deliver because organisations want the benefits of coaching without making the up-front investment in screening individuals for coaching readiness.
Remote working needs a unicorn
Wayne Turmel
Despite Amazon and other companies pulling the rug from under remote working, they will never be able to put the genie back in the bottle.
Inclusive strategies for hospitality managers
Stefano Battaglia
With international travel now accessible to an ever-growing proportion of the global population, in the hospitality sector, diversity can be a building block to a premium customer experience.
Garbage in, garbage out
David Livermore
Even the best AI tools display cultural bias. So without knowing how to write culturally intelligent AI prompts, it's easy to end up with content that is not quite right for your intended audience.
Five remote team new year's resolutions
Wayne Turmel
The new year is a great time to ask some fundamental questions about how your remote team works together and what needs to change.
Supporting mental health on remote and hybrid teams
Wayne Turmel
As a team leader, you need to be aware of the mental health of your team. So here are ten things to consider about creating and maintaining a healthy workplace environment.
Supporting mental health on remote and hybrid teams
Wayne Turmel
As a team leader, you need to be aware of the mental health of your team. So here are ten things to consider about creating and maintaining a healthy workplace environment.
Three key leadership skills for 2025
Tony Fournier
As technology evolves at breakneck speed, what are the leadership qualities that will be most critical in 2025?
Remote teams and common goals
Wayne Turmel
When your team isn’t physically co-located, how do you help everyone understand and stay focused on their common goals?
The great reset
Andrey Yashunky
Sometimes the only way to remove the fog clouding the future is a complete reset - in whatever form that might take.
Why remote work can be hard on trust
Wayne Turmel
Trust is critical to successful remote and hybrid work. But even with the best of intentions, doubt and suspicion can creep in.
Getting honest feedback as a long-distance leader
Wayne Turmel
Getting honest feedback is critical for anyone in a leadership role. But imagine how much more difficult this is when you and your team are in different physical places.
Recent Podcasts
From the archive
Morale: a moving target
Duane Dike
What we think we know about morale is probably wrong, especially the black and white notion that morale is either ‘good’ or ‘bad’. Like most human feelings, morale is a moving target, which is why being sensitive to its nuances is such a key skill for leaders.
Paying lip service to leadership
Wayne Turmel
Leadership training is big business. But that doesn't alter the fact that most of it is hooey and it won't change a thing. So why do companies bother? Does the lip service they pay to leadership stem from corporate schizophrenia, hypocrisy, or just outright lies?
What is your organisation like?
Max McKeown
In my last column, I made the comparison between certain kind of organisation and the autistic brain, because I consider metaphor to be a useful technique for revealing hidden insights and a way of using knowledge gained in one field to shed light on another.
Customer service heaven and hell
Dan Bobinski
Is it something in the air or something in the soup? Whatever it is, there seems to be a growing gap in levels of customer service. My shopping experience this weekend adds to the growing body of evidence.
Empathy comes from the heart, not the mind
Peter Vajda
Empathy springs from the heart, not the mind, which is why we can never talk ourselves into being empathetic. Empathy requires a higher state of consciousness, and cognition and consciousness are poles apart. They are not synonyms, but sit at either end of a continuum.
Earlier opinion
The benefits of a bucket list
Ian Child
Life’s too short not to have dreams. It doesn't matter if they are big, small, expensive or cheap, the important thing is to try to make them happen.
Parenthood and ESG
Jean-Sébastien Pelland
Becoming a parent is a life-changing event. And the realisation that our children will have to grow up in whatever world we leave behind can also have a big impact on how business leaders perceive growth and sustainability.
Hybrid work: do you want a mule or a platypus?
Wayne Turmel
Would you describe the hybrid workplace as a mule or as a platypus? Stick with me, because the question is not as crazy as it might sound.
Remote working and mental health
Wayne Turmel
One of the more interesting and talked-about topics around remote and hybrid working is how it impacts people’s mental health.
Combating burnout: five practical steps for leaders
Ang Brennan
In today’s relentless workplace, tackling burnout among leaders is a pressing reality. Here are some practical strategies to help build a supportive and resilient work environment.
Managing performance on hybrid teams
Wayne Turmel
As hybrid working becomes more and more widespread, one of the biggest difficulties that has emerged is how to manage individual performance when some people are in the office more than others.
The importance of explicit expectations
Karl Hebenstreit
The mantra for human effectiveness is “communication, communication, communication”. But without setting explicit expectations, communication on its own isn't enough.
Surviving re-orgs and buyouts at a distance
Wayne Turmel
For people working remotely, an internal re-organization or an external buyout can be especially disconcerting and confusing.
How to lead with questions in cognitively diverse ways
Megan Seibel
Questions can be powerful leadership enablers. So it is worth taking time to understand the art of asking the right questions and creating a questioning culture when leading others.
Pause and allow
Neil Jurd
Being 'busy' is normally seen as a positive thing. But being busy has a dark side - stress, poor sleep, never having enough time to stop and think. So how can we learn to be effective without becoming overloaded?
Are America and Europe returning to the office in the same way?
Wayne Turmel
It has been four years since Covid caused a seismic change in how and where people work. But are North America and Europe handling this trend in the same way? The evidence says not.
What to do when you’re just not feeling it?
Wayne Turmel
Working remotely can be great, but it can also be isolating, especially on those days when you’re lacking motivation or just can’t seem to get to grips with what needs to be done.
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