Why remote work can be hard on trust
Wayne Turmel | 04 Oct 2024
Trust is critical to successful remote and hybrid work. But even with the best of intentions, doubt and suspicion can creep in.
Getting honest feedback as a long-distance leader
Wayne Turmel
Getting honest feedback is critical for anyone in a leadership role. But imagine how much more difficult this is when you and your team are in different physical places.
The benefits of a bucket list
Ian Child
Life’s too short not to have dreams. It doesn't matter if they are big, small, expensive or cheap, the important thing is to try to make them happen.
Parenthood and ESG
Jean-Sébastien Pelland
Becoming a parent is a life-changing event. And the realisation that our children will have to grow up in whatever world we leave behind can also have a big impact on how business leaders perceive growth and sustainability.
Hybrid work: do you want a mule or a platypus?
Wayne Turmel
Would you describe the hybrid workplace as a mule or as a platypus? Stick with me, because the question is not as crazy as it might sound.
Remote working and mental health
Wayne Turmel
One of the more interesting and talked-about topics around remote and hybrid working is how it impacts people’s mental health.
Combating burnout: five practical steps for leaders
Ang Brennan
In today’s relentless workplace, tackling burnout among leaders is a pressing reality. Here are some practical strategies to help build a supportive and resilient work environment.
The importance of explicit expectations
Karl Hebenstreit
The mantra for human effectiveness is “communication, communication, communication”. But without setting explicit expectations, communication on its own isn't enough.
Surviving re-orgs and buyouts at a distance
Wayne Turmel
For people working remotely, an internal re-organization or an external buyout can be especially disconcerting and confusing.
How to lead with questions in cognitively diverse ways
Megan Seibel
Questions can be powerful leadership enablers. So it is worth taking time to understand the art of asking the right questions and creating a questioning culture when leading others.
Pause and allow
Neil Jurd
Being 'busy' is normally seen as a positive thing. But being busy has a dark side - stress, poor sleep, never having enough time to stop and think. So how can we learn to be effective without becoming overloaded?
Are America and Europe returning to the office in the same way?
Wayne Turmel
It has been four years since Covid caused a seismic change in how and where people work. But are North America and Europe handling this trend in the same way? The evidence says not.
What to do when you’re just not feeling it?
Wayne Turmel
Working remotely can be great, but it can also be isolating, especially on those days when you’re lacking motivation or just can’t seem to get to grips with what needs to be done.
What to do when you’re just not feeling it?
Wayne Turmel
Working remotely can be great, but it can also be isolating, especially on those days when you’re lacking motivation or just can’t seem to get to grips with what needs to be done.
The importance of age-inclusivity in hospitality
Penny Brown
Amid the ongoing labour shortage in the UK's hospitality industry, one positive sign is that the sector is attracting a growing number of over-50s workers, who now make up over a third of its workforce.
What to do if hybrid isn’t working
Wayne Turmel
How are team’s hybrid working arrangements working out? Are they better or worse than you expected?
Global trends to watch in 2024
David Livermore
Building a more culturally intelligent world requires keeping an eye on what’s going on globally. So I can’t help but wonder what 2024 might hold for us and what trends we should be anticipating and watching.
Can AI be trusted as an impartial recruitment partner?
Dan Adeline
The introduction of AI into the recruitment process has the potential to upset the balance between process and people, undermining diversity and fairness.
Communication is more than a transaction
Wayne Turmel
One of the biggest complaints about working remotely is that communication has become a series of transactions. But why is that a problem?
Recent Podcasts
From the archive
Morale: a moving target
Duane Dike
What we think we know about morale is probably wrong, especially the black and white notion that morale is either ‘good’ or ‘bad’. Like most human feelings, morale is a moving target, which is why being sensitive to its nuances is such a key skill for leaders.
Improve strategic alignment through better metrics
James M. Kerr
People pay attention to what they’re measured by. So the best way to get a behavior change is to measure to the new behavior intended to be instituted.
How to manage employees remotely
Hannah Prince
Thanks to the coronavirus pandemic, working from home is now the new normal. But for managers unused to remote team working, this could pose some serious challenges.
Are you and your business thinking in 3D?
Andy Hanselman
Businesses today face a long list of challenges. But some aren’t just surviving, they’re thriving. And they're doing that by thinking in 3D - by being dramatically and demonstrably different from their competitors.
Are U thinking in 3D?
Andy Hanselman
What's your Dramatic Difference? What sets you apart from the rest? Don't have one? Well get working on it and raise that bar. Because the chances of achieving success simply by being the same as everyone else are reducing rapidly
Earlier opinion
Why emotional intelligence is not enough
David Livermore
Emotional intelligence and cultural intelligence are like fraternal twins. They’re not the same person, but they share the same DNA and the family resemblance is unmistakable.
Managing across generations
Freya Owen
What can leaders can learn from the past to help to build better multigenerational workplaces in the future ?
The critical factor for team collaboration
Wayne Turmel
It doesn’t matter if your team is co-located, fully remote, or hybrid. Work slows if people can’t get access to the critical information they need to do their jobs.
Beware these remote management biases
Wayne Turmel
We all have biases that occasionally get us in trouble. And that's as true in a remote management context as it is in any other workplace setting.
How to deliver effective diversity training
David Livermore
There is plenty of valid criticism about diversity training. But an approach that addresses “what’s in it for you” and confronts real-world challenges goes a long way towards delivering effective learning opportunities.
Enhancing engagement when flexible working isn't an option
Karen Jackson
There are many jobs where flexible working simply isn’t an option. So what alternative benefits can employers offer that will enhance employee well-being and engagement?
Who is working from home (and who isn't)?
Wayne Turmel
Why do some people work from home and others prefer (or have no choice but) to work in the office? The reasons are more varied than you might think.
Effective performance management can help reduce quiet quitting
Laura Moncrieffe
If organisations want to overcome 'quiet quitting', they need proactive, engaged leaders who are tapped in to the emotional, psychological, and financial needs of their employees.
Getting to grips with crisis management
Richard Harris-Deans
Managers are likely to navigate at least two or three major crises during their professional lives, and the way they respond could make or break their careers. So how should managers prepare for the worst?
Are we neglecting managers in the new world of work?
Marco Favaloro
With many managers struggling at a personal level in the new world of hybrid work, organisations need to offer additional support to build healthy workplace relationships.
Diverse teams and psychological safety
David Livermore
There’s been a surge of interest recently about the importance of psychological safety, and rightfully so. But like many good things, it's better not to have too much of it.
Inclusion is the key to engagement
Wayne Turmel
How do you keep employees engaged when they aren’t interacting with colleagues every day? The answer is to try to include them whenever the opportunity arises.
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