James M. Kerr

James M. Kerr

James M. Kerr is a long-time author, management consultant, vision maker and coach to some of today's best leaders. His latest book, Indispensable: Build and Lead A Company Customers Can’t Live Without was published in February 2021.

Getting back to work in the post-pandemic world

As organizations prepare to get back to work in a post-pandemic world, leaders must focus on just how they intend to get on with work for years to come.

Scenario planning: the time is now

As business leaders try to figure out how to stay afloat, it's important not to confuse scenario planning with business continuity planning. The two are not the same.

I think differently and that's OK

Conventional wisdom says that firms need access to experts from their industry to help them develop strategies that will separate them from the competition. But in reality, nothing can be further from the truth!

Improve strategic alignment through better metrics

People pay attention to what they’re measured by. So the best way to get a behavior change is to measure to the new behavior intended to be instituted.

The business five principles of Mars

Quality, responsibility, mutuality, efficiency and freedom are the foundation of a company culture that has endured through generations of candy-loving kids, big and small.

Opening the Johari Window

The Johari Window is a technique that can be used to expose an individual’s blind spots and increase self-discovery. It’s also a useful way to improve team performance and encourage breakthrough thinking.

How humor can help shape strategy

More and more companies globally are using humor as part of their brand strategies, and Stand-Up Strategist has just released its second annual ranking of the best corporate April Fools campaigns.

Principles before personalities

During large-scale reorganizations, discussions can often become heated and turn personal. That's why it's important to keep in mind some techniques to ensure that your teams stay focused on the 'why' and the 'what' rather than getting bogged down with the 'who'.

Is communication the problem, or teamwork?

Sometimes we can get fooled into thinking that poor communication is a problem when it’s really a symptom of something much more profound: poor organizational design that undermines the ability of people to work in teams.

Four principles for high integrity

No one wants to work with people that they can’t trust and respect. Here are four principles that anyone who wants to lead their life with real integrity absolutely must embrace.

Strategic planning in five easy steps

Strategic planning doesn’t need to be complicated. Here’s a simple process you can follow to demystify it and put in place an effective strategic planning structure for your organization.

Can a coin help to rebuild employee engagement?

Now that the business climate seems to be improving, do we need to design and implement sophisticated strategies to regenerate a sense of team in our firms? No, a much simpler approach can be even more effective.

Win big with integrated performance measurement

Why do so many businesses measure staff performance after the fact? Metrics ought to be produced as a direct by-product of doing the work, giving you time to make mid-course adjustments. Get it right and your business results will sky-rocket.

12 differences between winning and losing leadership

Leaders can make or break an organization. Great leaders drive great organizations and great organizations produce great results. Less-than- stellar leaders usually deliver the opposite. So what characterizes winning and losing leadership styles?

How appealing to women has helped The Home Depot

To see what an organization can do when it is deliberate and determined in its commitment to make changes, look no further than the example of The Home Depot, whose women-friendly makeover is already paying dividends.

The prisoner's dilemma

Why do people working within the same organization - even the same unit - often seem to be operating in conflict with one another? Understanding the prisoner's dilemma can give us some clues.

Latest book podcasts

More Podcasts

Steve Cockram: the Voice-Driven Leader

Steve Cockram, co-founder of Giant Worldwide, talks about his latest book, 'The Voice-Driven Leader' and explains how to create environments in which every voice gets heard.

What is Relationship Currency?

Keynote speaker and transformational coach, Ravi Rajani, talks about his new book, 'Relationship currency: five communication habits for limitless influence and business success'.

Hone - how purposeful leaders defy drift

We dive into the new book from Deloitte's Geoff Tuff and Steven Goldbach, 'Hone - how purposeful leaders defy drift'.

Lesley Cooper on stress and pressure at work

In this episode we discuss wellbeing at work with Lesley Cooper, including the issues of fear-based cultures and psychological safety.

Can a coin help to rebuild employee engagement?

Now that the business climate seems to be improving, do we need to design and implement sophisticated strategies to regenerate a sense of team in our firms? No, a much simpler approach can be even more effective.

Win big with integrated performance measurement

Why do so many businesses measure staff performance after the fact? Metrics ought to be produced as a direct by-product of doing the work, giving you time to make mid-course adjustments. Get it right and your business results will sky-rocket.

12 differences between winning and losing leadership

Leaders can make or break an organization. Great leaders drive great organizations and great organizations produce great results. Less-than- stellar leaders usually deliver the opposite. So what characterizes winning and losing leadership styles?

How appealing to women has helped The Home Depot

To see what an organization can do when it is deliberate and determined in its commitment to make changes, look no further than the example of The Home Depot, whose women-friendly makeover is already paying dividends.

The prisoner's dilemma

Why do people working within the same organization - even the same unit - often seem to be operating in conflict with one another? Understanding the prisoner's dilemma can give us some clues.

Business blind spots

Many breakthrough ideas get ignored because business leaders are unable to grasp concepts that don't fit their expectations of what will work within their firm or industry. So how can we avoid these business blind spots?

The keys to strategic differentiation

The only way that a business can deliver sustainable achievement over the long haul is through the pursuit of three simple goals that together represent the universal truth of all strategic differentiation. They are to be a company of choice, an employer of choice and an investment of choice.

Culture starts at the top

It’s more than just dodgy ignition switches, GM’s leadership has produced a real lemon. When we start to examine the culture that has led to this sorry state of affairs, it’s clear that the rot starts at the top. But all is not lost - at least, not yet.

Leadership lessons from Hector Berlioz

19th century French composer Hector Berlioz had a profound influence on the development of the modern orchestra. But apart from music, his life provides us with some valuable lessons on leadership, too.

Cultivating a creative workforce

We all want to work in a gratifying and stimulating environment – one that brings out the best in us and our colleagues. But how do you cultivate such a work environment? The place to start is by building a creative workforce.

Going flat: the re-imagined organization

Zappos announcement that it transforming itself into a self-governing 'holacracy ' where there are no job titles and no managers is only the latest example of a company rejecting a traditional structure. And as organizations evolve, it won't be the last.

Flipping the organization

It is time to adopt an upside-down view of how organizations work. That means focusing resources on the front-line staff who deliver to customers, not on executives who primarily manage the spin among the investment community.

Leadership: we're in it together

Outstanding leaders lead by example. They naturally express a sense that 'we're all in it together' because they make deliberate efforts to communicate the sense that everyone shares the same goals and aspirations and that these ambitions can be achieved as one.

The power of project reviews

There are few better ways to engage staff in business transformation than to institute a project review panel process. Done right the benefits will be seen not just at the project level, but on the overall employee engagement front, too.

Are you a dreadful leader?

The chances are you have witnessed the damage a dreadful leader can wreak on an organization. While bad leaders can take many forms, there are five primary types from which all are derived. So can you recognize a dreadful leader in your midst?

Building a championship business

Championship-winning sports teams and championship-caliber businesses have certain fundamental traits in common. So recognizing and understanding these factors can go a long way towards helping an organization to reach perfection.

Latest book reviews

MORE BOOK REVIEWS

Work Happier: How to be Happy and Successful at Work

Work Happier: How to be Happy and Successful at Work

Mark Price

An expertly crafted guide that doesn't just theorise about workplace satisfaction but provides a clear roadmap to achieve it.

The Voice-Driven Leader

The Voice-Driven Leader

Steve Cockram and Jeremie Kubicek

How can managers and organisations create an environment in which every voice is genuinely heard, valued and deployed to maximum effect? This book offers some practical ways to meet this challenge.

Today Was Fun: A Book About Work (Seriously)

Today Was Fun: A Book About Work (Seriously)

Bree Groff

The solution to improved performance isn't productivity hacks or better time management - we just need to inject more joy into our time at work.