31 Mar 2025
Amid chaos and dysfunction, it's worth remembering that most people, most of the time, are inclined toward fairness, cooperation and kindness.
06 Jan 2025
Even the best AI tools display cultural bias. So without knowing how to write culturally intelligent AI prompts, it's easy to end up with content that is not quite right for your intended audience.
25 Jan 2024
Building a more culturally intelligent world requires keeping an eye on what’s going on globally. So I can’t help but wonder what 2024 might hold for us and what trends we should be anticipating and watching.
22 Dec 2023
Emotional intelligence and cultural intelligence are like fraternal twins. They’re not the same person, but they share the same DNA and the family resemblance is unmistakable.
26 Oct 2023
There is plenty of valid criticism about diversity training. But an approach that addresses “what’s in it for you” and confronts real-world challenges goes a long way towards delivering effective learning opportunities.
08 Sep 2023
There’s been a surge of interest recently about the importance of psychological safety, and rightfully so. But like many good things, it's better not to have too much of it.
05 Jul 2023
Understanding cultural differences on a diverse team does not automatically translate into better performance. Instead, leaders need to develop team norms that are both inclusive and unifying.
17 May 2023
Differences in communication styles can be a constant source of conflict on diverse teams. Understanding these differences is key to building trust, avoiding misunderstandings and leading more effectively.
14 Apr 2023
So much advice to leaders and entrepreneurs is ill suited to leading in today's digital, diverse world. It often includes kernels of truth, but much of it needs a major rethink, starting with these.
20 Mar 2023
While cultural intelligence (CQ) needs to inform big picture strategic and operational issues, where it really comes to life is in the everyday practices of a leader.
17 Feb 2023
Figured worlds - the social contexts where we feel most comfortable - are everywhere. They might be countries, racial groups, fashions, friend groups or religions - and we underestimate their power at our peril.
14 Nov 2022
What does culturally intelligent decision-making look like for today's global leader? It's certainly not as simple as "just make a decision."
05 Sep 2022
Diverse teams have a harder time trusting each other than homogeneous teams do.
Here are three evidence-based ways to go about building that trust.
08 Jul 2022
Across the world, trust in leadership is at an all-time low. But global leaders also need to be mindful that many approaches to rebuilding trust are biased toward Western values.
02 Jun 2022
Knowing how to identify and constructively address unresolved conflict in different cultural situations is a key skill for global leaders.
28 Mar 2022
Presentation skills are a critical part of being an effective leader. But the more diverse your audience, the more you have to plan ahead and adjust the way you present.
