Communication

AI changes leadership communication, but trust depends on the human touch

Opinion 18 Feb 2026 Mark Abbott

There’s no doubt that AI is changing leadership communication styles. But AI can’t do the emotional work of leadership and it can’t replace the human traits that effective leadership depends upon.

Feedback loops: turning intelligence into action

Opinion 09 Feb 2026 Kade Thomas

Real business improvement comes from systematic feedback loops: gathering broad inputs, identifying patterns, implementing changes and measuring outcomes.

Steve Cockram: the Voice-Driven Leader

Podcasts 23 Dec 2025 Management-Issues

Steve Cockram, co-founder of Giant Worldwide, talks about his latest book, 'The Voice-Driven Leader' and explains how to create environments in which every voice gets heard.

The importance of plain language

Opinion 18 Dec 2025 Matisse Hamel-Nelis

When it comes to business communications, presenting information in plain language that readers understand the first time they read it is far more effective than resorting to jargon or complex terminology.

What is Relationship Currency?

Podcasts 18 Nov 2025

Keynote speaker and transformational coach, Ravi Rajani, talks about his new book, 'Relationship currency: five communication habits for limitless influence and business success'.

Our top 5 books on dealing with conflict at work

Reading 03 Sep 2025 Management-Issues

Our curated selection of the top five books to help you deal with conflict at work

Half of women lack inspirational female role models at work

News 07 Mar 2025 Management-Issues

Half of female professionals in the UK say that their company lacks inspirational female leaders.

One change too many: HR challenges for 2025

News 25 Feb 2025 Management-Issues

Change fatigue and a lack of direction from senior leadership are among the top five barriers to success faced by communications and HR leaders, according to a new report.

Five remote team new year's resolutions

Connected Manager 03 Jan 2025 Wayne Turmel

The new year is a great time to ask some fundamental questions about how your remote team works together and what needs to change.

Communication is more than a transaction

Connected Manager 17 Jan 2024 Wayne Turmel

One of the biggest complaints about working remotely is that communication has become a series of transactions. But why is that a problem?

Communication differences on diverse teams

Opinion 17 May 2023 David Livermore

Differences in communication styles can be a constant source of conflict on diverse teams. Understanding these differences is key to building trust, avoiding misunderstandings and leading more effectively.

What Is the language of conscious leadership?

Opinion 19 Dec 2022 Vlatka Ariaana Hlupic

Words have their own energy and meaning and need to be chosen with care. That's why language is such an important barometer of organisational culture.

Working with Influence

Podcasts 05 Sep 2022

A conversation with Dr Amanda Nimon-Peters about her new book, 'Working With Influence: Nine principles of persuasion to accelerate your career'.

Is there a place for gossip in the new normal?

Opinion 16 Aug 2022 Bob Selden

Social chit-chat is a vital part of being human. But how does that fit in with the the new normal of hybrid or home working where our physical contact with others is limited?

Presenting to diverse audiences

Opinion 28 Mar 2022 David Livermore

Presentation skills are a critical part of being an effective leader. But the more diverse your audience, the more you have to plan ahead and adjust the way you present.

Latest book podcasts

More Podcasts

Vish Alluri: The Enlightened Manager

02 Feb 2026

Vish Alluri, co-author of ‘The Enlightened Manager', discusses a thoughtful approach to management which draws on the teachings of the philosopher, Jiddu Krishnamurti.

Steve Cockram: the Voice-Driven Leader

23 Dec 2025

Steve Cockram, co-founder of Giant Worldwide, talks about his latest book, 'The Voice-Driven Leader' and explains how to create environments in which every voice gets heard.

What is Relationship Currency?

18 Nov 2025

Keynote speaker and transformational coach, Ravi Rajani, talks about his new book, 'Relationship currency: five communication habits for limitless influence and business success'.

Hone - how purposeful leaders defy drift

07 Nov 2025

We dive into the new book from Deloitte's Geoff Tuff and Steven Goldbach, 'Hone - how purposeful leaders defy drift'.

Don't use technology as an excuse for bad management

Connected Manager 05 Jun 2020 Wayne Turmel

When it comes to managing a remote team, technology is not a communication problem. So stop blaming the tools if you chose the wrong one for the wrong reason.

Honest feedback can make you a better leader

Opinion 01 Jun 2020 Jim Barnett

We humans are often very poor at self-awareness. But anyone who sees themselves as a leader can’t afford to be complacent, and emerging leaders in particular need honest feedback.

Open questions, open communication

Connected Manager 20 May 2020 Wayne Turmel

Working remotely, we miss the non-verbal signals we see when working face-to-face. That's why asking open questions is one of the most critical skills the manager of a remote team can possess.

Five reasons remote teams fail

Connected Manager 20 Apr 2020 Wayne Turmel

Many managers are now discovering that leading a remote team isn’t that different to leading a co-located one. But they do have to re-think how they do certain things. Here are five ways you can get that wrong.

A whole new ballgame?

Connected Manager 14 Jan 2020 Wayne Turmel

Adopting remote teams might seem like a whole new ball game, but it’s the same game - just played on a slightly different field. The WHAT doesn’t really change, it's the HOW that's different.

How to tell if you're mansplaining

Opinion 17 Sep 2019 David Livermore

Are mansplaining and its close cousin, whitesplaining, real things or are they just more pop psychology terms? David Livermore interviews Dr Amy Heaton to find out.

Getting feedback from a virtual audience

Connected Manager 10 Sep 2019 Wayne Turmel

Speaking to large groups on-line can be deeply disconcerting. Why? Because even in a lecture-type presentation, you get all kinds of feedback. But doing it virtually feels like you’re talking into a void.

Vital lessons from an eight year old

Connected Manager 30 Jul 2019 Wayne Turmel

The most important business lesson I ever learned, I learned at eight years old. And it’s something that is as relevant to all of us today as it was to me as a kid back then.

Code is easier than people

Connected Manager 11 Jul 2019 Wayne Turmel

Going from being a ‘doer’ to being a manager isn’t easy, because managing others demands interpersonal and communication skills that need to be worked on.

The 'golden suggestion' for managers

Connected Manager 17 Jun 2019 Wayne Turmel

The old saying “do unto others as you’d like them to do unto you” Is fine advice. But when it comes to management, it's not so simple. Let me explain why it doesn’t stack up.

The two big communication questions

Connected Manager 27 May 2019 Wayne Turmel

Communication increasingly seems to be a question of technology. But it isn’t. It's a complicated process with lots of moving parts. And it starts with two very important questions

The cost of bad meetings

Connected Manager 26 Mar 2019 Wayne Turmel

Bad meetings cost companies billions of dollars every year. But this waste is easily avoidable if only we'd all ask ourselves a couple of basic questions and think a little more about how and why we have meetings.

Are you hiding behind technology?

Connected Manager 06 Aug 2018 Wayne Turmel

We all get tired, rushed and overworked. And when we do, it's tempting to use technology as an excuse to take the easy way out by avoiding confrontation or uncomfortable conversations.

Ask your team a 3,000 year-old question

Connected Manager 22 Jun 2018 Wayne Turmel

If you're mindful as to your meeting's purpose and desired outcome, you will accomplish far more than if you approach it as an empty ritual.

Tapping into the power of oratory

Opinion 20 Feb 2018 Janet Howd

When you're preparing to give a presentation, have you ever stopped to consider that what's going on in the back of your mind is likely to have a big impact on its chance of being a success?

Latest book reviews

MORE BOOK REVIEWS

The Confidence Myth

The Confidence Myth

Ginka Toegel

How can women leaders break free from gendered perceptions? Professor Ginka Toegel’s new book challenges the narrative that female leaders lack confidence or that women need to "fix" themselves, arguing for a fundamental shift in how organisations recognise and reward competence.

Hone - How Purposeful Leaders Defy Drift

Hone - How Purposeful Leaders Defy Drift

Geoff Tuff and Steven Goldbach

In a business landscape obsessed with transformation and disruption, Hone offers a refreshingly counterintuitive approach to today's organisational challenges.

The Enlightened Manager

The Enlightened Manager

Vishwanath Alluri and Harry Eyres

Can we truly manage others without first understanding ourselves? This is the question at the heart of a book that takes an unconventional approach to management by drawing on the teachings of the teacher and philosopher, Jiddu Krishnamurti.