Garbage in, garbage out

David Livermore | 06 Jan 2025

Even the best AI tools display cultural bias. So without knowing how to write culturally intelligent AI prompts, it's easy to end up with content that is not quite right for your intended audience.

Five remote team new year's resolutions

Wayne Turmel

The new year is a great time to ask some fundamental questions about how your remote team works together and what needs to change.

Supporting mental health on remote and hybrid teams

Wayne Turmel

As a team leader, you need to be aware of the mental health of your team. So here are ten things to consider about creating and maintaining a healthy workplace environment.

Three key leadership skills for 2025

Tony Fournier

As technology evolves at breakneck speed, what are the leadership qualities that will be most critical in 2025?

Remote teams and common goals

Wayne Turmel

When your team isn’t physically co-located, how do you help everyone understand and stay focused on their common goals?

The great reset

Andrey Yashunky

Sometimes the only way to remove the fog clouding the future is a complete reset - in whatever form that might take.

Why remote work can be hard on trust

Wayne Turmel

Trust is critical to successful remote and hybrid work. But even with the best of intentions, doubt and suspicion can creep in.

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Morale: a moving target

Duane Dike

What we think we know about morale is probably wrong, especially the black and white notion that morale is either ‘good’ or ‘bad’. Like most human feelings, morale is a moving target, which is why being sensitive to its nuances is such a key skill for leaders.

Patricia Soldati

Inspire yourself: craft a work-life vision

Patricia Soldati

If you want to do more than just dream about having a completely different type of life, you need to start with a well-crafted vision that brings your dream into focus and under your control. Something like this . . .

Wayne Turmel

Confessions of an ENFP lion-otter hybrid

Wayne Turmel

I have officially taken every personality profile known to man. Other than telling me that I'm an ENFP, Independent-Working Blue-Green Lion-Otter hybrid, the one thing they have in common is unanimous agreement that I DO have a personality.

Dan Bobinski

How to motivate the unmotivated

Dan Bobinski

Motivation is fire lit from within. You can't light that fire, but you can create the conditions for that fire to burn brightly. But when you're faced with a workforce whose fire has gone out, what do you do? Here's my advice to someone in just that situation.

Craig Smith

Too much information, too little communication

Craig Smith

Half the human brain is dedicated to attaching meaning to visual images. So doesn’t it make sense to use more visualisation to cut down on today’s endemic information overload?

Earlier opinion

What to do when you’re just not feeling it?

Wayne Turmel

Working remotely can be great, but it can also be isolating, especially on those days when you’re lacking motivation or just can’t seem to get to grips with what needs to be done.

The importance of age-inclusivity in hospitality

Penny Brown

Amid the ongoing labour shortage in the UK's hospitality industry, one positive sign is that the sector is attracting a growing number of over-50s workers, who now make up over a third of its workforce.

What to do if hybrid isn’t working

Wayne Turmel

How are team’s hybrid working arrangements working out? Are they better or worse than you expected?

Global trends to watch in 2024

David Livermore

Building a more culturally intelligent world requires keeping an eye on what’s going on globally. So I can’t help but wonder what 2024 might hold for us and what trends we should be anticipating and watching.

Can AI be trusted as an impartial recruitment partner?

Dan Adeline

The introduction of AI into the recruitment process has the potential to upset the balance between process and people, undermining diversity and fairness.

Communication is more than a transaction

Wayne Turmel

One of the biggest complaints about working remotely is that communication has become a series of transactions. But why is that a problem?

Why emotional intelligence is not enough

David Livermore

Emotional intelligence and cultural intelligence are like fraternal twins. They’re not the same person, but they share the same DNA and the family resemblance is unmistakable.

Managing across generations

Freya Owen

What can leaders can learn from the past to help to build better multigenerational workplaces in the future ?

The critical factor for team collaboration

Wayne Turmel

It doesn’t matter if your team is co-located, fully remote, or hybrid. Work slows if people can’t get access to the critical information they need to do their jobs.

Beware these remote management biases

Wayne Turmel

We all have biases that occasionally get us in trouble. And that's as true in a remote management context as it is in any other workplace setting.

How to deliver effective diversity training

David Livermore

There is plenty of valid criticism about diversity training. But an approach that addresses “what’s in it for you” and confronts real-world challenges goes a long way towards delivering effective learning opportunities.

Enhancing engagement when flexible working isn't an option

Karen Jackson

There are many jobs where flexible working simply isn’t an option. So what alternative benefits can employers offer that will enhance employee well-being and engagement?