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The great mismatch?
Wayne Turmel
First was "the Great Resignation." Then there was "Quiet Quitting." But the latest buzzword flying around to help us understand the changing workplace is "the Great Mismatch."
Five questions culturally intelligent leaders ask themselves everyday
David Livermore
While cultural intelligence (CQ) needs to inform big picture strategic and operational issues, where it really comes to life is in the everyday practices of a leader.
Leaders, teammates, and teams
Wayne Turmel
The trend for remote work was rising for years before the COVID tsunami hit. But now we've passed that first big wave of change, what will teamwork look like going forward?
We're at a post-Covid inflection point. Now what?
Wayne Turmel
Three years of Covid-inspired disruption to the way work is done has left uncertainty in its wake. But waving a magic wand and saying, "we're going back to the way things were," isn't going to work for a number of reasons.
The power of figured worlds
David Livermore
Figured worlds - the social contexts where we feel most comfortable - are everywhere. They might be countries, racial groups, fashions, friend groups or religions - and we underestimate their power at our peril.
Talking about mental health
Therese Procter
How can people in managerial roles listen, understand and support team members who open up about mental health issues?
Company culture: the bigger picture
Wayne Turmel
How do we judge a company or team's culture? What role does working together physically play in creating it? Maybe more important, and harder to answer - how do we know?
What Is the language of conscious leadership?
Vlatka Ariaana Hlupic
Words have their own energy and meaning and need to be chosen with care. That's why language is such an important barometer of organisational culture.
Does working remotely make work less toxic?
Wayne Turmel
Some unwelcome workplace behaviors disappear when we work remotely. But when the way we work changes, so do the ways we manage to annoy and undermine each other.
Money talks: the power of salary transparency
Noura Dadzie
In the U.S., six states have passed laws requiring employers to publish salary information in an effort to reduce wage gaps. So should more organisations be prioritising salary transparency?
Harnessing natural intelligence
Rosie Tomkins
All change brings new opportunities. The tree that looks almost dead in the winter bursts with blossom in spring. The frozen wasteland delivers a bountiful harvest in the autumn. As business leaders, we can learn a lot from nature.
How to talk about the elephant in the room
David Livermore
Knowing how to identify and constructively address unresolved conflict in different cultural situations is a key skill for global leaders.
Eight steps to achieving a high-performance culture
Vlatka Ariaana Hlupic
Creating a high-performance culture is often touted as the holy grail of today's organisations. But achieving it in practice remains an elusive concept.
Onboarding on hybrid teams
Wayne Turmel
Bringing people onto a hybrid team presents all the challenges associated with an office-based team, as well as many of the challenges that come with a fully remote team.
Presenting to diverse audiences
David Livermore
Presentation skills are a critical part of being an effective leader. But the more diverse your audience, the more you have to plan ahead and adjust the way you present.
Can you work from home and still have a career?
Wayne Turmel
Everyone knows that if you work from home once everyone else returns to the office, you've obviously decided your career doesn't matter. Right?
Creating serendipity in the workplace
Christian Busch
Everyone experiences good or bad luck at some point in their lives. But what if luck isn't as blind as we thought? What if it is something we can cultivate in the workplace and beyond?
The demise of the Blackberry and its link to Covid
Bob Selden
What's the link between the iconic Blackberry phone and the Covid pandemic?
Taking time for leadership
Duane Dike
Pondering issues before acting brings new alternatives, fresh perspectives and creative solutions. That why leaders who don't pause to reflect often run into trouble.
Do you trust your new team member?
Wayne Turmel
Think about the way you interact with new members of your team. You might not actively distrust them, but do you act like you trust them?
What is a 'global' leader?
David Livermore
'Global leadership' is one of those fancy terms that gets used in glossy consulting reports and EMBA marketing briefs. But what does it actually mean?
How culturally intelligent leaders make decisions
David Livermore
What does culturally intelligent decision-making look like for today's global leader? It's certainly not as simple as "just make a decision."
Financial stress and employee wellbeing
Harry Bliss
With the cost-of-living crisis set to continue for the foreseeable future, supporting employees with their financial wellbeing must be a top priority for every employer.
Enough of all this 'quiet quitting'
Wayne Turmel
Every once in a while, the business press gets hold of an idea and works it like a dog with a sock until it's unrecognizable. Such is the case with 'quiet quitting'.
Does it matter if you like the people you work with?
Amanda Nimon-Peters
Most of us need a sense of belonging with the people we spend time with. So working with people we like is good for us as well as the organisations that employ us.
How to build trust on a diverse team
David Livermore
Diverse teams have a harder time trusting each other than homogeneous teams do. Here are three evidence-based ways to go about building that trust.
Is there a place for gossip in the new normal?
Bob Selden
Social chit-chat is a vital part of being human. But how does that fit in with the the new normal of hybrid or home working where our physical contact with others is limited?
The key ingredients for digital project success
Greig Johnston
More than eight out of 10 digital projects get delayed, run over budget, and/or fail to deliver what they promised. So how can organisations avoid falling into the same trap?
Corporate culture: have we lost our touch?
Bob Selden
Remote working is all very well, but how can we get a real feel for other people and build meaningful relationships without ever being in physical proximity to them?
Proper vacations are all about teamwork
Wayne Turmel
Far too many of us (especially Americans), don't use all our vacation time. But taking time off to recharge our batteries helps the whole team, so making sure that happens is a team effort, too.
The leadership trust crisis
David Livermore
Across the world, trust in leadership is at an all-time low. But global leaders also need to be mindful that many approaches to rebuilding trust are biased toward Western values.
Recent Podcasts
And some more
When will they ever learn?
Bob Selden
Boris Johnson's attempt to apologise for attending a Downing Street party during last year's lockdown is a timely reminder about the gulf between making a formal apology and being genuinely sorry.
Five remote team new year's resolutions
Wayne Turmel
The new year is a great time to ask some fundamental questions about how your remote team works together and what needs to change.
The biggest source of conflict on diverse teams
David Livermore
Clashing expectations are the main source of conflict in almost any relationship. And nowhere is that more true than with the intercultural challenges of diverse teams.
The invisible killer of remote teams
Wayne Turmel
There is one factor that can be lethal for remote teams that usually isn't a problem when everyone is in the same place. That invisible killer is exclusion.
There's nothing soft about the heart
Wayne Turmel
Every animal depends on its heart for its existence. Organizations do too, except that rather than a multi-chambered muscle, they rely on leadership, managers and flows of information.
Turning around a dysfunctional team
Matt Jenkins
Bringing together a group of smart, creative and driven people doesn't mean they'll instantly work in sync. In fact, most cross-functional teams are dysfunctional in one way or another. Here are some ways to address that.
Accountability is more important than accounting
Wayne Turmel
What's more important: that people are working on exactly what you want them working on at that exact moment, or that important tasks and outputs are done on time and team goals are met?
End of furlough anxiety? Belongingness is the answer
Anne-Marie Finch
As the UK's furlough scheme comes to an end after 18 months, how can organisations help people facing the anxiety of returning to the office after an extended time away from the working environment?
Returning to work through the eyes of Maslow
Kon Apostolopoulos
As we design the "next" workplace, we need to shift our focus from where, when, and how employees perform their work, to why they want to perform it.
And still more...
The culturally intelligent team
David Livermore
It's harder to get things done on a diverse team. But with moderate to high levels of cultural intelligence, diverse teams can outperform homogeneous teams in a number of important ways.
Could Covid make us better managers?
Steven Buck
At a time when the role of the manager has arguably never been more challenging, we are starting to re-evaluate what 'management' really means.
Don't celebrate the failure, celebrate the learning
Kon Apostolopoulos
Failure is not the opposite of success. It is a feedback mechanism that shows us what's not working. We can learn from it and improve, but it should never be a goal in itself.
Harnessing natural intelligence
Rosie Tomkins
All change brings new opportunities. The tree that looks almost dead in the winter bursts with blossom in spring. The frozen wasteland delivers a bountiful harvest in the autumn. As business leaders, we can learn a lot from nature.
Building trust remotely
Wayne Turmel
Trusting the people you work with (and for) has never been easy. But when you work remotely it's even tougher.
Managing time in meetings
Wayne Turmel
One of the main concerns when running a webinar or virtual meeting is managing time effectively so we don't lose sight of what the meeting is actually supposed to accomplish.
Getting back to work in the post-pandemic world
James M. Kerr
As organizations prepare to get back to work in a post-pandemic world, leaders must focus on just how they intend to get on with work for years to come.
Cultural intelligence and competing with robots
David Livermore
The dystopian view of a future overrun by robots forgets that the human brain gives us some things technology cannot compete with, namely our ability to adapt and create.
Experimenting with scenario planning
James Berry
Scenario planning isn’t just about developing proactive strategies to deal with a possible crisis. It can also be a useful way to highlight potential weaknesses in your organisation or operations. Here’s how to go about it.
Presenting online is still presenting
Wayne Turmel
Presenting online is more like a traditional presentation than most people think. But too often, those delivering material online do so in just about the least effective manner possible.
Remember those resolutions you made?
Jurgen Wolff
The chances are that the resolutions you made on Jan 1 are already distant memories. But if you want to avoid making the same resolutions again next year, here’s a simple, four-step process to get you back on track.
Learning is everywhere
Wayne Turmel
What you know now is good for now, but might be completely outdated by tomorrow. This means there's a constant need to learn new things, both formally and informally.
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