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Communication differences on diverse teams

David Livermore

Differences in communication styles can be a constant source of conflict on diverse teams. Understanding these differences is key to building trust, avoiding misunderstandings and leading more effectively.

Hybrid teams: keeping up the connections

Marco Favaloro

It's all too easy for those all-important 'water cooler' moments to evaporate in the new hybrid world of work. So how do you build deeper relationships in teams that rarely share the same physical space?

Leadership advice you should ignore

David Livermore

So much advice to leaders and entrepreneurs is ill suited to leading in today's digital, diverse world. It often includes kernels of truth, but much of it needs a major rethink, starting with these.

The great mismatch?

Wayne Turmel

First was "the Great Resignation." Then there was "Quiet Quitting." But the latest buzzword flying around to help us understand the changing workplace is "the Great Mismatch."

Five questions culturally intelligent leaders ask themselves everyday

David Livermore

While cultural intelligence (CQ) needs to inform big picture strategic and operational issues, where it really comes to life is in the everyday practices of a leader.

Leaders, teammates, and teams

Wayne Turmel

The trend for remote work was rising for years before the COVID tsunami hit. But now we've passed that first big wave of change, what will teamwork look like going forward?

We're at a post-Covid inflection point. Now what?

Wayne Turmel

Three years of Covid-inspired disruption to the way work is done has left uncertainty in its wake. But waving a magic wand and saying, "we're going back to the way things were," isn't going to work for a number of reasons.

The power of figured worlds

David Livermore

Figured worlds - the social contexts where we feel most comfortable - are everywhere. They might be countries, racial groups, fashions, friend groups or religions - and we underestimate their power at our peril.

Talking about mental health

Therese Procter

How can people in managerial roles listen, understand and support team members who open up about mental health issues?

Company culture: the bigger picture

Wayne Turmel

How do we judge a company or team's culture? What role does working together physically play in creating it? Maybe more important, and harder to answer - how do we know?

Don't celebrate the failure, celebrate the learning

Kon Apostolopoulos

Failure is not the opposite of success. It is a feedback mechanism that shows us what's not working. We can learn from it and improve, but it should never be a goal in itself.

Proper vacations are all about teamwork

Wayne Turmel

Far too many of us (especially Americans), don't use all our vacation time. But taking time off to recharge our batteries helps the whole team, so making sure that happens is a team effort, too.

The leadership trust crisis

David Livermore

Across the world, trust in leadership is at an all-time low. But global leaders also need to be mindful that many approaches to rebuilding trust are biased toward Western values.

Leveraging tech to succeed at hybrid working

Jesper Theill Eriksen

A variety of issues still plague today's hybrid work environments, particularly around the tech used to enable effective remote working.

How to talk about the elephant in the room

David Livermore

Knowing how to identify and constructively address unresolved conflict in different cultural situations is a key skill for global leaders.

Eight steps to achieving a high-performance culture

Vlatka Ariaana Hlupic

Creating a high-performance culture is often touted as the holy grail of today's organisations. But achieving it in practice remains an elusive concept.

Onboarding on hybrid teams

Wayne Turmel

Bringing people onto a hybrid team presents all the challenges associated with an office-based team, as well as many of the challenges that come with a fully remote team.

Presenting to diverse audiences

David Livermore

Presentation skills are a critical part of being an effective leader. But the more diverse your audience, the more you have to plan ahead and adjust the way you present.

Can you work from home and still have a career?

Wayne Turmel

Everyone knows that if you work from home once everyone else returns to the office, you've obviously decided your career doesn't matter. Right?

Creating serendipity in the workplace

Christian Busch

Everyone experiences good or bad luck at some point in their lives. But what if luck isn't as blind as we thought? What if it is something we can cultivate in the workplace and beyond?

The demise of the Blackberry and its link to Covid

Bob Selden

What's the link between the iconic Blackberry phone and the Covid pandemic?

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Taking time for leadership

Duane Dike

Pondering issues before acting brings new alternatives, fresh perspectives and creative solutions. That why leaders who don't pause to reflect often run into trouble.

Do you trust your new team member?

Wayne Turmel

Think about the way you interact with new members of your team. You might not actively distrust them, but do you act like you trust them?

What is a 'global' leader?

David Livermore

'Global leadership' is one of those fancy terms that gets used in glossy consulting reports and EMBA marketing briefs. But what does it actually mean?

When will they ever learn?

Bob Selden

Boris Johnson's attempt to apologise for attending a Downing Street party during last year's lockdown is a timely reminder about the gulf between making a formal apology and being genuinely sorry.

Five remote team new year's resolutions

Wayne Turmel

The new year is a great time to ask some fundamental questions about how your remote team works together and what needs to change.

The biggest source of conflict on diverse teams

David Livermore

Clashing expectations are the main source of conflict in almost any relationship. And nowhere is that more true than with the intercultural challenges of diverse teams.

The invisible killer of remote teams

Wayne Turmel

There is one factor that can be lethal for remote teams that usually isn't a problem when everyone is in the same place. That invisible killer is exclusion.

There's nothing soft about the heart

Wayne Turmel

Every animal depends on its heart for its existence. Organizations do too, except that rather than a multi-chambered muscle, they rely on leadership, managers and flows of information.

Turning around a dysfunctional team

Matt Jenkins

Bringing together a group of smart, creative and driven people doesn't mean they'll instantly work in sync. In fact, most cross-functional teams are dysfunctional in one way or another. Here are some ways to address that.

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Accountability is more important than accounting

Wayne Turmel

What's more important: that people are working on exactly what you want them working on at that exact moment, or that important tasks and outputs are done on time and team goals are met?

End of furlough anxiety? Belongingness is the answer

Anne-Marie Finch

As the UK's furlough scheme comes to an end after 18 months, how can organisations help people facing the anxiety of returning to the office after an extended time away from the working environment?

Returning to work through the eyes of Maslow

Kon Apostolopoulos

As we design the "next" workplace, we need to shift our focus from where, when, and how employees perform their work, to why they want to perform it.

The culturally intelligent team

David Livermore

It's harder to get things done on a diverse team. But with moderate to high levels of cultural intelligence, diverse teams can outperform homogeneous teams in a number of important ways.

Could Covid make us better managers?

Steven Buck

At a time when the role of the manager has arguably never been more challenging, we are starting to re-evaluate what 'management' really means.

Don't celebrate the failure, celebrate the learning

Kon Apostolopoulos

Failure is not the opposite of success. It is a feedback mechanism that shows us what's not working. We can learn from it and improve, but it should never be a goal in itself.

Harnessing natural intelligence

Rosie Tomkins

All change brings new opportunities. The tree that looks almost dead in the winter bursts with blossom in spring. The frozen wasteland delivers a bountiful harvest in the autumn. As business leaders, we can learn a lot from nature.

Building trust remotely

Wayne Turmel

Trusting the people you work with (and for) has never been easy. But when you work remotely it's even tougher.

Managing time in meetings

Wayne Turmel

One of the main concerns when running a webinar or virtual meeting is managing time effectively so we don't lose sight of what the meeting is actually supposed to accomplish.

Getting back to work in the post-pandemic world

James M. Kerr

As organizations prepare to get back to work in a post-pandemic world, leaders must focus on just how they intend to get on with work for years to come.

Cultural intelligence and competing with robots

David Livermore

The dystopian view of a future overrun by robots forgets that the human brain gives us some things technology cannot compete with, namely our ability to adapt and create.

Experimenting with scenario planning

James Berry

Scenario planning isnít just about developing proactive strategies to deal with a possible crisis. It can also be a useful way to highlight potential weaknesses in your organisation or operations. Hereís how to go about it.