Businesses 'held back by their managers'

Nov 24 2005 by Nic Paton Print This Article

British businesses are being held back by managers who fail to get the best out of their staff, according to worrying research carried out by the Work Foundation.

Almost one in four employees feel uninspired by their bosses and just over a quarter believe senior managers fail to provide them with a clear vision.

The situation has deteriorated since a similar study carried out by the foundation in February.

Then, two-thirds of employees said that their managers had a clear vision for the organisation whereas now fewer that three in five feel this way.

A total of 60 per cent of those polled who were critical of their employer identified improving the quality of management as a top priority for their organisation, against just 18 per cent of those who spoke highly of their employer.

David Coats, associate director – policy at foundation, said: "There are some hard messages here for many British managers.

"Big improvements in communication are needed if employers are to unlock the full potential of their staff," he added.

"The underperformers must learn a simple lesson from world-class British businesses – there is no substitute for genuine employee involvement and engagement," he concluded.

Gideon Skinner, research director at pollster MORI, which carried out the research, said both line managers and senior managers played a key role in successful organisations.

"Managing day-to-day issues is just the beginning; staff also pick up on the vision (or lack of) for their organisation set out by senior management, and how likely are you to be enthusiastic about your company if your line manager can't be?"

Alexandra Jones, associate director at the foundation added that poor management sapped the motivation of staff.

"Critics of their employers are twice as likely to say higher morale is vital for them to do a better job," she pointed out.

"Improved management is vital if the UK is to have a happier and more productive workforce," she added.