Taming the Conflict Dragon: Mastering Obstacles to Collaboration in the Workplace & Life

Is managing the day-to-day conflicts you face on the job harder than it needs to be?

Alexander Hiam shows you how to master the challenges, barriers, obstacles and conflicts in your life. Use with co-workers, bosses, employees, customers—even in painful personal situations to minimize the costs of conflicts allowed to spin out of control.

Taming the Conflict Dragon is a story, workshop and adventure all wrapped into one memorable package.

It vividly illustrates how the people who produce the best results when under the pressure of conflict don't argue or fight. They use a rich communication vocabulary to reach out and understand the other side's issues. They share their concerns. They ask questions.