Gina and a colleague work closely as equals. But as their company changes, their positions are not fitting well into the organizational charts. One needs to become the manager of the other. But which one? Charles Helliwell has a creative solution.

Displaying bad manners is never good for your reputation or your business. But when a vendor or client is rude or discourteous, it can help you decide how - or if - you want to proceed with that relationship.

For many of us, stress is a wrapper surrounding our lives. Surrounded by crisis and conflict, it is all too easy to be knocked off course. But it doesn't have to be this way. In difficult times, probably the most important quality we can cultivate is equanimity - the evenness of mind under stress.