Boards overlook non-financial information

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THIS WEEK'S HIGHLIGHTS

Up and Down

How to stay positive when the economy is down

Can the Ego

Real leaders leave their egos at home

Balancing Act

What does "responsible leadership" really mean?

Too Clever?

How do you manage brilliant people?
If the numbers stack up it's all too easy to assume you are doing OK. But boardrooms often fail to see the bigger picture because they overlook less tangible indicators such as customer satisfaction, employee engagement and innovation.

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